Shipping policy

IS SHIPPING FREE?

Yes, shipping is FREE all over India. Although we do not provide COD at the moment.

 

WHEN WILL I RECEIVE MY ORDER?

All our products are handcrafted with love and often custom made. Once you place an order, it takes us around 7 days for production. Beyond this, a usual of 5-7 days are required for shipment.

Since our brand also heavily depends on raw material availability, there are chances of an added delay. In such a case, you’ll be duly notified through our emails.

 

CAN I TRACK MY ORDER?

 

Yes. All your order progress will be duly notified to you through our regular emails, from order confirmations to shipment details.

Once your order is shipped, you’ll receive shipment details, a tracking ID and an expected wait period. If you still face an issue or require assistance, you might contact us here.


WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

Since we outsource our shipment and postal services, delays or issues such as loss of order are inevitable. In such cases, we deeply apologize and expect you to cooperate. If you do not receive the order within the expected bracket of time, please inform us.

We’ll assist you to resolve the issue. And in cases of loss, a new package with your full order will be shipped immediately with tracking details.

However, in cases of cheating or deceit being covered as a ‘lost case’, the culprit would be eligible for legal prosecution.